IT Coordinator - Manchester, United Kingdom - Factory International

Factory International

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Closing date - 26 March 2023

Salary - £25-27,000 per annum (dependent on experience)

Department:
IT

Locations:
Office / Factory International

Yearly salary:
£25,000 - £27,000
The IT Coordinator will support the smooth running of the office through delivering first
- and second-line support, key system administration and supporting IT project delivery.

Responsibilities for the IT Coordinator are:

System management_
Implementation, development and technical maintenance of the organisation's Digital Media Archive, working closely with the Administration, Comms and Digital teams
IT Support_
Providing first

- and second-line IT support across the organisation, working with external IT/Comms support as and when required

Managing the set up and maintenance of Staff IT equipment / user accounts and profiles in accordance with company policy and GDPR compliance, including Freelancers
Attending Factory International and MIF sites as instructed to solve network problems e.g. reboot routers, switches, replace cables
Assisting with monitoring and administrating systems across the organisation including maintaining logs/records/asset registers of IT systems
Coordinating technical support for AV and communications technology for both internal and external meetings
Training_
Supporting the department in the development and delivery of IT/System Specific Training for all incoming staff, with regular refresher training for all core/permanent staff
IT Project Work_
Supporting the Deputy Head of Venue IT and Deputy Head of Systems, Technology & Change with R&D and delivery of IT / Systems change management projects

Person specification for the IT Coordinator include:

ESSENTIAL

Excellent interpersonal skills; with an ability to communicate at all levels of IT knowledge including those who may be less confident with IT systems
Excellent time management, planning and organisational skills
Experience of providing first / second line support and core user training, preferably in an office environment (including networks and WiFi)
Handson experience troubleshooting officebased hardware such as routers, switches, printers, and other peripherals and AV equipment
Experience of Microsoft 365 and Azure administration (including InTune and Autopilot)
Cyber Security awareness
Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds

DESIRABLE

An ability to demonstrate a systematic approach to problem solving
Able to work under pressure accurately and efficiently
Positive and enthusiastic attitude, including a flexible approach to developing and delivering the job
Experience of working in a Venue (events, arts, sporting, etc)
Awareness of the principles of API integration
Awareness of the impact of GDPR on the maintenance and administration of IT systems
Interest in new and developing technologies, particularly in relation to a dynamic workplace
Enthusiasm for training, mentoring and support of emerging talent