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Cranleigh

    Optical Assistant - Godalming, United Kingdom - PPRUK

    PPRUK
    PPRUK Godalming, United Kingdom

    2 weeks ago

    Default job background
    Permanent, Full time
    Description
    Are you passionate about providing exceptional customer service? Do you have a keen interest in eye care and helping others? An optical branch in Godalming is seeking a dedicated Optical Assistant to join their dynamic team

    :


    Our client is a leading optical and healthcare retailer committed to providing high-quality eye care services and products to communities across the UK.

    With a focus on innovation, customer service excellence, and professional development, they are dedicated to improving vision and eye health for all.

    Position:

    Optical Assistant
    Location:

    Godalming
    Salary:

    £23,800 - £26,500 + Bonus (£1500 - £3000 per annum) depending on experience
    Working hours:
    40 hours per week (5 days to include 1 weekend day)
    Opening hours:

    Monday - Saturday 08:
    50 - 17:
    30
    Sunday:
    08:
    50 - 17:
    00

    Please note that part time and flexible hours are available
    Key Responsibilities:


    • Assisting customers with frame selection, lens options, and eye care products.
    • Conducting pre-screening tests and providing support during eye examinations.
    • Advising customers on lens coatings, contact lenses, and aftercare solutions.
    • Processing orders, managing appointments, and maintaining accurate customer records.
    • Supporting the store team with administrative tasks and ensuring a clean and organized environment.
    • Delivering exceptional customer service and building rapport with customers to ensure satisfaction and repeat business.
    Requirements:


    • Previous experience in a customer-facing role, preferably within the optical industry.
    • Excellent communication and interpersonal skills with a friendly and approachable demeanour.
    • Strong attention to detail and the ability to multitask in a fast-paced environment.
    • A passion for eye care and a desire to make a positive impact on customers' lives.
    • Flexibility to work weekends and occasional evenings as per the store's requirements.
    • A commitment to ongoing training and development to enhance knowledge and skills within the role.
    Benefits:


    • Competitive salary and performance-based incentives.
    • Flexibility to work flexible hours and part-time schedules to accommodate varying lifestyles.
    • Comprehensive training and professional development opportunities including management course or a clear route to becoming a Dispensing Optician
    • Staff discounts on optical products and healthcare services.
    • Supportive and collaborative team environment with opportunities for career progression.
    • Access to employee benefits and perks through the company's rewards program.
    If you are enthusiastic, customer-focused, and eager to embark on a rewarding career in the optical industry, we want to hear from you

    Join the team in Godalming and help make a difference in the lives of customers through exceptional eye care and service excellence
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