Content Designer - London, United Kingdom - Kindred Group

Kindred Group
Kindred Group
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
About Kindred


Kindred Group is a digital entertainment pioneer bringing together nine successful online gambling brands, forming one of the largest online gambling groups in the world.

Our purpose is to transform gambling by being a trusted source of entertainment that contributes positively to society. Our goal is that 0% revenue is derived from harmful gambling.

Our global team of more than 2000 people represents 60+ nationalities.

When you join Kindred, you'll be part of a collaborative, diverse and inclusive team that has your best interest at heart.

We are a trusting company that knows the value of a healthy work-life balance.

We offer a wide range of benefits, along with an award-winning all-employee share program, which is a great opportunity to share in the company's success.

Content Designer


We're looking for a Content Designer who can build simple, human and engaging experiences to join our fast-growing content design team here at Kindred Group Kindred group is home to 9 of Europe's most successful online gambling brands (you will probably have heard of Unibet and 32 Red).


You'll be working across our international brands, shaping experiences that make a difference to the lives of millions of sports betting, casino and bingo players.

Our UX team is built on friendliness, kindness, trust and respect. Content designers create great customer experiences while also generating impact for our business. If you're looking to join a collaborative team where everyone has a voice and can contribute, then please apply.

What you'll be doing

  • Making our the content across our 9 brands and products easier to use and more engaging for the customer.
  • Working with Product Designers to improve user journeys, create frictionless microcopy that inspires action.
  • Acting as the voice of content design on design projects, making sure endtoend journeys meet user needs and business objectives.
  • Using research techniques, to quickly identify what's working in our journeys and opportunities to improve them.
  • Engaging with stakeholders to understand business needs and bring them on board while advocating the value of usercentred design.
  • You'll work with UX researchers to identify gaps in user understanding and make content recommendations to resolve them.
  • Creating journey maps, working in Figma and doing content research activities.
  • Working with UX researchers to identify gaps in user understanding and make content recommendations to resolve them.
  • You'll also write, edit, test and improve existing content across our brands.

We are looking for people who:

  • Have a human centred and inclusive approach to content creation.
  • Driven by understanding user need and aligning with business needs.
  • Look at insights and ask 'so what does that tell us about user behaviour?
  • Can build a hypothesis, change course, and adapt your approach as a result of user feedback.
  • Are comfortable with ambiguity and can break it down as part of a crossfunctional team.
  • Able to take complex product problems and design ways to make them simple.
  • Can advocate of datadriven design and be able to explain how data informs your design.
  • Enjoy building relationships, hearing different perspectives and bringing stakeholders on the journey with you.
  • Are comfortable giving and receiving feedback on designs to reach the best solution that balances user and business needs.
  • Have experience in a content design or UX writer role and have handson writing skills.
  • Have an open and friendly approach to working with others. As a strong collaborator, you'll work closely and build relationships with other designers, researchers, developers and product owners.

The Interview Process:


We'll be asking you to share worked examples of where you have taken a problem and created content solutions to those problems.


We're interested in how you got to your decision, what research you did and how that influenced your content decisions.


We're asking you in advance so you can have time to think about your approach and examples and the interview is less stressful.

We're really open to employing a team with a diverse thought, so whether you are more introverted or extroverted we want to hear from you.

Please do let us know before the interview if you have any access needs. We will do our best to accommodate.

So why join Kindred?

Kindred group is built on the values of trust and friendship, for both our customers and our people.

We focus on understanding and promoting safer gambling, with the aim to protect our users from harmful gambling on Kindred sites.

Kindred Group pays great attention to player safety and sustainability. We are driven to be a trusted source of entertainment that contributes positively to society. Our goal is that 0% of revenue is derived from harmful gambling.

Our Way Of Working

Our world is hybrid.

A career is not a sprint. It's a marathon. One of the perks of joining us is that we value you as a person first. Ou
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