Support Engineer - London, United Kingdom - FinTop Consulting

Description

The company is constructing something unique, driven by a mission to enhance market efficiency and provide all participants with access to battle-tested tier-1 technology.

They are actively seeking creative and prolific data engineers to contribute to realizing this vision. Specializing in crafting foreign exchange technology for banks and brokers with a focus on optimizing PnL.

The team, comprised of individuals with extensive trading knowledge and robust engineering skills, has decades of collective experience in interbank automated trading across quantitative analytics, trading, sales, and technology.

Promptly escalate incidents that require immediate attention.
Aid in the onboarding process of new customers by installing and configuring software.
Maintain a weekly on-call schedule to respond to emergency alerts during non-office hours.
Proficient in navigating the Linux command shell for effective system management.
Demonstrated experience in customer-facing support and helpdesk operations.
Competent in scripting languages such as Python, Ruby, Shell, or similar for automation tasks.
Familiarity with basic SQL queries for data retrieval and manipulation.
Skilled in the administration and provisioning of cloud computing services, including AWS or Azure.
Background in electronic trading with a sound understanding of Exchange protocols such as FIX, WebSockets, and REST.
Willingness to be flexible regarding on-call responsibilities and weekend infrastructure change efforts.