Jobs

    Warranty Administrator - Bournemouth, United Kingdom - Kolt Recruitment Ltd

    Kolt Recruitment Ltd
    Kolt Recruitment Ltd Bournemouth, United Kingdom

    6 days ago

    Default job background
    Permanent, Full time
    Description
    Kolt Recruitment are recruiting for a warranty administrator for a leading dealership.


    Key Responsibilities:

    • Ensure correct submission of warranty claims are made to manufacturer in a timely manner.
    • Ensure that all jobs passed for warrant submissions are accurately invoiced and costed.
    • Document all warranty, goodwill and recall work as per manufacturer's requirements and Retailer policy.
    • Provide advice on warranty claims to the Franchise team to ensure total customer satisfaction
    • Utilise technical knowledge and understanding of warranty procedures to enable effective, economic, and correct application of manufacturer's warranty systems.
    • Ensure Service Advisers and workshop staff complete relevant records accurately when a warranty situation occurs on a vehicle.
    • Maintain records of warranty submissions, credits, and customer contributions towards goodwill claims.

    Key Requirements:

    • Able to plan, organise self and meet agreed work deadlines.
    • Able to assimilate numerate information quickly and provide considered responses.
    • Strong work ethic and adaptable to change.
    • Attention to detail and maintains good, accurate quality of work.
    • Ability to work to tight deadlines to achieve the business needs.
    • Able to react positively to organisational and market changes.
    • Full, clean driving licence.
    If you would like any further information on this role please call Kolt Recruitment


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