Technology Officer - London, United Kingdom - Prospect Trade Union

Prospect Trade Union

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Technology Officer

Waterloo, London office

35 hours per week - Monday to Friday

12 month fixed term contract

£31,513 (+ £3,160 Inner London Weighting)

Prospect is a Trade Union representing over 100,000 professional, managerial and technical staff in a range of occupations in science, engineering, energy and the environment across the public and private sectors.

We employ over 150 staff, many in our main headquarters in London, but also in our offices in the English regions, Wales and Scotland.

As a Technology Officer at Prospect, you will be providing 1st line support across Prospect's head office and regional offices by providing remote technical support, helping with new kit setup, onboarding new software, and adapting ways of working.

You will deliver excellent user support and work with users to find a resolution to their issues through building good working relationships with colleagues.

The post will suit someone who enjoys dealing with a variety of Information system issues from network and helpdesk queries to telephones and procurement and supporting people at work.

Essential

Ability to create and manage Microsoft AD/Exchange accounts.
Have a good knowledge of the M365 suite
Experience providing Windows and Mac user support
Good communication skills
Flexibility and an ability to use own initiative.

Desirable:

Knowledge and understanding of cloud technologies
Understanding of VMWare networks

For further details or questions regarding this role please contact

**Prospect Union is committed to create a diverse environment and is a proud Equal Opportunity Employer. All our applicants will be given careful consideration for employment regardless to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status.