Receptionist - Lisburn, United Kingdom - Novax Recruitment

Novax Recruitment

Verified Company

Lisburn, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Receptionist
Lisburn
Full-time temporary contract
£10.41 per hour

KEY PURPOSE OF THE JOB

The post holder is at the forefront of customer service and is responsible for the provision of a full range of reception and administrative services.

The responsibilities of the post include dealing with customer and client enquiries and complaints, and to provide a support service in relation to administration duties for the department.

KEY DUTIES AND RESPONSIBILITIES

Meet and greet customers and members of the public.
Deal with the public/client enquiries, problems, difficulties or complaints and record as appropriate to ensure a high level of customer service provision.
Provide administrative support to the Facilities Management department to include word processing and updating of databases.
Process all incoming mail and deliveries ensuring it is allocated to the correct client.
Close the Bradford Court reception and ensure it is secure before leaving for the day.
Assist with the emergency evacuation procedures for Bradford Court.
Ensure the provision of high standards of customer care across all the services provided.
Ensure compliance with Council policies and procedures and operate within the highest standards, which reflect the core values and behaviours of the Council.

Requirements:

Five GCSE passes at Grade A-C or NVQ Level 2 in administration (or equivalent).
One year's experience in a customer service environment or receptionist post.
Where applicants do not hold the qualifications as outlined, they must demonstrate a minimum of three years' experience.
A working knowledge of computer packages to include Microsoft Word and Excel.