Healthcare Assistant - Liverpool, United Kingdom - InHealth Group

InHealth Group

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title:
Healthcare/

Clinical Assistant Salary:

Competitive Hours:
Monday-Sunday, 36 hours per week, Location: Liverpool Interviews

First week of

November Start Date:

Mid December Introduction:

InHealth sees more than 4 million patients each year and diagnostic imaging is one of the busiest services that we provide.

Our fully integrated imaging services offer increased capacity for NHS trusts, and convenient, fast access to services for patients.

In December we are excited to open a brand new Community Diagnostic Centre in Liverpool and are actively recruiting 2 Clinical Assistants to join the team.

What you will do:

As part of our clinical team, this role is essential to ensuring our patients receive the best standard of care from arrival through to departure, ensuring our patients feel informed and engaged throughout their diagnostic pathway.

The Healthcare/Clinical Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area and preparing them for their MRI scan.

You will also be involved with administrative tasks to provide support to the clinical and clerical teams, however will be primarily patient facing.

What you are responsible for:
Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)

Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately Ensuring patient and customer focus is central to the success of the MRI department by delivering an excellent level of patient care throughout Accurately entering all relevant patient data into the patient management system Managing administrative tasks within the unit that include:

Dealing with telephone, direct and face to face enquiries Booking clinically validated appointments on the internal system Ensuring all payments are invoiced promptly and accurately.

We are looking for someone who has:

An empathetic and caring approach A passion for delivering the highest level of customer service A good understanding of health and safety and infection control The ability to work independently and as part of a multi skilled team Flexibility in working patterns to fulfil site requirements Excellent written and verbal communication skills, with a capability to present information in a logical and efficient manner Strong administration skills with an ability to pick up new systems quickly The passion to attend courses to enhance their knowledge and skills for the role required.