Claims Advisor - Cheshire, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support

Verified Company

Cheshire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

You will be responsible for responding to a variety of customer claims to ensure that they have been processed efficiently with an excellent standard of service delivered at all times.

Requesting additional documentation is required in addition to recordingall communication onto the CRM system in an accurate manner.

Client Details
My client are a global business who are growing significantly due to consistent success over the past year. They offer a hugely supportive working and great company benefits. This is a remote role and 35 hours per week.

Description

The main duties of the role will include:

Respond to customer calls relating to their claims
Ensure that all relevant information and documents relating to the claim are requested
Maintain accurate records of all conversations and correspondence
Communicate outcomes to customers at the earliest opportunity

Profile

Experience within a claims handling position within a contact centre environment
Knowledge of claims processes
Excellent written and verbal communication

Job Offer