Team Administrator - Sleaford, United Kingdom - Lincolnshire Partnership NHS Foundation Trust

Description

Job summary

An exciting opportunity is available for an experienced and enthusiastic Team Administrator to join the Digital and Data Services Team at LPFT. This is an ideal position for administrators who are wanting to learn about Digital and Data Services at such an important time. The post holder will support the wider team in all aspects of administration within Digital and Data, and gain exposure to the whole digital agenda. We work in a fast-paced environment, so flexibility and adaptability are key skills. Working in the NHS and project experience is also desirable but not essential. It would be an ideal position to build a career on.

We are looking for a self-starter who enjoys a challenge with a passion to learn about Digital and Data Services. You will be flexible and approachable. The post holder will be responsible for providing comprehensive, efficient and effective administrative support to the Digital and Data Services Team. Duties include dealing with telephone queries, emails, meeting minutes, processing purchase orders and other invoice duties relating to IT equipment and contracts. Essential to this role is a good knowledge of Microsoft Office and good telephone manner.

Lincolnshire Partnership Foundation Trust promotes flexible working options on all appropriate positions and our managers welcome these discussions during the recruitment process.

Main duties of the job

To deal with incoming calls, emails and queries ensuring effective communication takes place with managers and staff within the Trust and external to the organisation on behalf of the team.

To ensure that correspondence, reports and general typing is prepared efficiently and effectively, maintaining high standards of data quality and a professional image for the service.

To process purchase orders and other invoice duties in relation to IT equipment and contracts.

To undertake secretarial duties such as filing, photocopying and diary management for the Deputy Director of Informatics and other team members.

To support the Digital and Data service at meetings through organising meeting dates, venues, preparing agendas, taking and distributing minutes and associated papers.

To support the wider Digital and Data Services team in all areas of service delivery, including supporting staff absences and during times of peak demand.

With support from the wider team, manage the Trusts print/scan/copy estate and assets.

To be able to exercise discretion whilst dealing with matters of a confidential nature, ensuring that confidential information is secured at all times.

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit to find out more .

Job responsibilities

To deal with incoming calls, emails and queries ensuring effective communication takes place with managers and staff within the Trust and external to the organisation on behalf of the team.

To ensure that correspondence, reports and general typing is prepared efficiently and effectively, maintaining high standards of data quality and a professional image for the service.

To process purchase orders and other invoice duties in relation to IT equipment and contracts.

To undertake secretarial duties such as filing, photocopying and diary management for the Deputy Director of Informatics and other team members.

To support the Digital and Data service at meetings through organising meeting dates, venues, preparing agendas, taking and distributing minutes and associated papers.

To support the wider Digital and Data Services team in all areas of service delivery, including supporting staff absences and during times of peak demand.

With support from the wider team, manage the Trusts print/scan/copy estate and assets.

To be able to exercise discretion whilst dealing with matters of a confidential nature, ensuring that confidential information is secured at all times.

Support the leavers process across the Trust to ensure that IT equipment is managed and appropriately accounted for.

Support manage and facilitate Freedom of Information requests relating to ICT and Digital and Data.

To be able to illustrate excellent communication skills with colleagues, managers and outside agencies in a pleasant and courteous manner at all times.

To elevate any issues for the attention of the Heads of Digital and Data Services or the Deputy Director of Digital and Data Services.

Create user guides and help files for various systems across the Trust.

To undertake the archiving function for the team to ensure that information is managed in a timely way and not retained for longer than is required, but that it can be accessed when needed.

To ensure the proper functioning, maintenance and fault reporting of central equipment used by the team.

To maintain team asset registers.

To maintain the teams SharePoint site and any shared electronic databases.

To deal with queries from members of staff within the organisation in a timely and efficient manner.

To participate in training events as appropriate to the role.

You may occasionally be asked to undertake such other duties that are deemed necessary in order to support business continuity within the Trust. This will only include tasks where you are appropriately trained.

Qualifications

Essential

Experience

Essential

Desirable