Operations Specialist - London, United Kingdom - Helloezra

Description

Location:
London, UK (hybrid 3 days in office)

Job Role:
Operations Specialist
Location:
London, UK (hybrid 3 days in office)
We want our people to care and be proud of what they do.

Do you excel at managing complex processes? In this role, you will be instrumental in overseeing the seamless integration of new coaches into our network while also ensuring the accuracy and timeliness of coach payments.

Your responsibilities will encompass a diverse range of tasks, including conducting necessary background checks, issuing contracts and Statements of Work (SOWs), and coordinating new joiner training sessions.

As our Operations Specialist, you will play a critical role in maintaining up-to-date systems and reports, communicating effectively with both new coaches and regional coach network managers, and addressing any discrepancies or issues that may arise during the onboarding process.

This role offers an excellent opportunity to make a significant impact and contribute to the success of our coaching network.

Coach contracts & SOWs – as well as contract renewals for existing coaches
Support regional coach network manager as requested for payment, contracting and other employment related issues
Communicate with new coaches and coach network teams to ensure alignment on upcoming programs
Conduct required background checks to be compliant with local regulations
Co-ordinate new joiner training
Ensure complete handoff to coach network managers when onboarding tasks are complete
Regular team social events
Flexible working hours
Competitive benefit package

We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture.

Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us. #