Internal Communications and Engagement Co-ordinator - Sunderland, United Kingdom - University of Sunderland
Description
Working with the internal Engagement Officer and other members of theMedia, Communications and Events team, to deliver internal
communications to students and staff, increase engagement and support
the delivery of the University's strategic plan and vision.
The post-holder will need to have excellent writing and storytelling skills,
innovative thinking and be digitally and technically savvy. The post holder
will also need to be able to advise at a senior level as this role involves
close working with the Vice-Chancellor, Executive team and senior leaders
across the University.
Key
Responsibilities
and
Accountabilities:
- To work with the Head of Communications, Internal Engagement
team to deliver internal communications strategic and campaigns to
University staff and current students.
- To work with the Executive team (particularly the COO), deans and key
Student Journey and the Students Union) to produce timely and
effective communications on all corporate projects and activity
- including organizational-wide messages, performance and
organizational change.
- Support the Internal Communications Officer in the management and
students - including two intranet sites (US Online and About US);
digital screens around campus; weekly newsletters; posters and other
signage across campus.
- Identify newsworthy content for multiple channels that increases
high quality and in the style and tone best suited to effectively reach
the relevant audience.
- Take responsibility for website content management systems and CRM
emerging technologies, and that new platforms and approaches are
used appropriately.
- Work creatively to increase internal engagement, including supporting
technologies.
- Act as a point of entry into the internal communications team,
the wider team as appropriate.
- Use evaluation metrics to track input and reach of strategies and
- Deputise for Internal Engagement Officer as required.
- Support other projects across the wider team for example the delivery
Special
**Circumstances: May be required to work unsocial hours when required.
University of Sunderland
Role Profile
Part 2
Part 2A:
Essential and Desirable Criteria
_Essential _
Qualifications and Professional Memberships:
- Qualified to degree level and / or proven and relevant experience of
Knowledge and Experience:
- Experience of successfully working on strategic internal
- Good knowledge of news and current affairs
- High level of media literacy including online content management,
- Project management skills
- Experience of building relationships with a variety of stakeholders and
- Understanding of strategic campaign models and experience and/or
- Ability to work effectively independently and as a supportive member of
- Attention to detail and the ability to manage and prioritise multiple
- Energy, enthusiasm and resilience to pressure
- Resourceful and flexible approach
- Ability to work to deadlines
_Desirable _
_Qualifications and Professional Memberships:
_
- Educated to Degree level or equivalent
- Relevant journalism or communications qualification
Part 2B:
Key Competencies
Competencies are
assessed at the
interview/selection
testing stage
COMMUNICATION
Oral communication
The role holder is required to, understand and convey straightforward
information in a clear and accurate manner and and convey information
which needs careful explanation or interpretation to help others understand,
taking into account what to communicate and how best to convey the
information to others. Occasionally is required to, understand and convey
complex conceptual ideas or complex information which may be highly
detailed, technical or specialist.
Written or electronic communication and visual media
The role holder is required to, understand and convey straightforward
information in a clear and accurate manner and convey information which
needs careful explanation or interpretation to help others understand, taking
into account what to communicate and how best to convey the information to
others. Required to, understand and convey complex conceptual ideas or
complex information which may be highly deta
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