Administrator - Milton Keynes, United Kingdom - Response Personnel Ltd

Description

Rental Administrator

12-month Temporary contract


Pay rate:
£13.85 per hour.


Hours:
Monday to Friday:

Hybrid role: 2 days in the office, 3 days from home.

We are recruiting a Rental Administrator to work for our prestigious, innovative client based in Milton Keynes.

If you are looking for an opportunity to work for a global brand, we would welcome the opportunity to speak with you.

Responsibilities:
Fleet Administrator

To assist with the processing of customer orders for Rental channels, ensuring orders are priced correctly, vehicles are allocated and transferred or set up for delivery and PDI'd within the agreed SLA.

To assist with the generation of sales and self-billed invoices within an agreed SLA, requiring a high level of accuracy to check each invoice matches the specific customer agreement and terms, liaising with the team to ensure the invoices are generated at the correct price.

Assist with the control of the Master Excel Spreadsheets, daily stock and registrations reports and any other data sources to ensure accuracy and consistency of data.

Implement, or identify developments to the spreadsheets and data sources that will improve the efficiency and/or accuracy of the team.

Co-ordinate and resolve any issues raised by the customer or Retailer taking necessary action and working with or making recommendations to the Team Leader or Senior Manager to ensure problems do not reoccur, ensuring service levels are adhered to in all cases.

Escalate issues to the Team Leader or Senior Manager as appropriate to ensure we are able to deliver a first-class customer service.

Ensure all department process documentation is kept up to date at all times, highlighting any errors or changes to the wider team as required, in accordance with our internal control systems.

Represent team where necessary at weekly/monthly review meetings with internal stakeholders ensuring that excellent working relationships based upon trust and respect are maintained.

Monitor a number of group in-boxes ensuring emails are correctly routed and managed

Skills / Knowledge/Experience:
Fleet Administrator

Knowledge and experience of Excel & outlook to an intermediate or beyond level.
Ability to build and maintain excellent working relationships across the business and with external Stakeholders.
Excellent administrative skills.
Ability to work under pressure, whilst maintaining high levels of accuracy and still able to meet tight deadlines.
Able to focus on customer service whilst maintaining internal service levels.
A good team player.
Able to communicate at all levels.

Response Personnel, an independently owned company, and experts in recruitment since 1997.

Specialists in Permanent, Temporary and Contract recruitment within several niche divisions and industries, including Commercial, Industrial and Technical sectors.

For information on other roles, we have available please call (phone number removed) for further details