Prescription Clerk - Waltham Cross, United Kingdom - Cuffley and Goffs Oak Medical Practice

Description

Cuffley & Oaks Medical Practice has an opportunity for an experienced prescription clerk to join our busy prescribing team, at the heart of our patient care service.

This role is offered on a part-time basis, for 15 hours per week on Monday, Wednesday & Friday, covering our 2 sites, Valley View Health Centre and Cuffley Village Surgery.

You will process repeat prescription requests to a high standard with care and attention to detail and assist patients and staff with prescription related queries.

You will liaise with GPs, practice staff, community pharmacies and secondary care colleagues, as well as having direct contact with patients and carers.

• Process all repeat medication requests sent in by patients and community pharmacies in a timely manner, within agreed protocols.
• Liaise with patients and pharmacies regarding prescription queries and requests.
• Work with clinicians and other practice staff to resolve medicine related queries.
• Effectively liaise with district nurses and PCN staff to ensure medications are arranged for housebound patients.
• Check patient records for chronic disease and drug monitoring, and arrange for testing and review as appropriate.
• Enter relevant patient information accurately onto SystmOne and read code data.
• Carry out system searches as required.
• Use the Prescription Tracker to establish the status of electronic prescriptions.

• Experience within the NHS or similar health care setting.
• Experience in a customer focused environment.
• Experience of using a clinical medical IT system or similar.
• Experience managing prescriptions/working in a pharmacy setting is essential.
• Good level of IT skills/typing skills.
• Ability to communicate effectively and sensitively, both verbally and in writing to patients and staff at a range of levels.
• Excellent organisation skills demonstrate the ability to organise systems and paperwork in an office environment.
• Strong attention to detail and the ability to transfer accurate information.
• Work well under pressure and meet deadlines.
• Ability to adapt and respond to change.
• The ability to use own initiative within clear boundaries, seeking advice when necessary.
• Demonstrate enthusiasm and a strong sense of team spirit.
• Able to promote good working relationships.

• Experience of SystmOne clinical system.

We are a large practice based over two sites (just one mile apart) which are Valley View Health Centre and Cuffley Village Surgery.

We have a happy, established team that consists of GPs, nurses, HCAs and paramedics who are all supported by an experienced and organised admin team.

• Free parking