Assistant Service Manager - Cheshire, United Kingdom - Countess Of Chester Hospital
Description
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviors.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Full Time: 37.5 Hours per week
An exciting opportunity as an Assistant Service Manager has arisen within the Planned Care Division.
The Assistant Service Manager provides essential support to the Service Manager in the operational delivery of a portfolio of Clinical Specialties, and is accountable to the Directorate Manager.
With full line management responsibility for the Medical Secretary Team Leaders within the specialty administration teams, the Assistant Service Manager is responsible for ensuring a smooth and effective, high quality administrative service is provided to patients, clinicians and Trust colleagues.
Main duties of the job
The post holder is responsible for ensuring that day to day clinical activity runs as effectively and efficiently as possible. The ability to identify activity variances and pressures is essential, as is the ability to problem-solve and provide solutions in order to improve specialty performance against the required targets, including 18/26 week Referral to Treatment and Cancer 14/31/62 day standards.
Experience of target management and staff line management are essential for this post, and experience in healthcare management is desirable. Full training in Trust IT software will be provided.
Please see the job description and person specification document for full details of the main duties of this position.
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