Head Housekeeper - London, United Kingdom - Montcalm Royal London House

Description

United by timeless style and peerless service, the Montcalm Collection is Londons compendium of luxury hotels.

Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story.

Architecture and style may change, but classic hospitality stands the test of time:
expect an enduring welcome from our team. Discover the hotels in the collection.

Our historic brewery, reimagined as a vibrant modern hotel:
The Montcalm At The Brewery. Our storied city-slicker, housed in the former headquarters of the

Royal Mail:
The Montcalm Royal London House.

Our duo of mindful hotels which set a slower pace:
Housekeeping Supervisor
Hotel/House Manager


HOTEL NAME:
Maintain all Hotel Guest rooms and public areas, plus back of the house ensuring that the highest standards of cleanliness are met
Hire and supervise training of all housekeeping personnel to ensure successful operation
Control all purchases for the department and is consistently aware of quality and cost.
Work with the Hotel Manager on all remodelling and renovation projects
Carry out his/her specific decorating program and is responsible for keeping the design in tact
Represent the Hotels management to the public in such a manner as to enhance its reputation and foster maximum community good will
Oversee the retrieval, safekeeping and disbursement of all lost and found items consistent with company policy
Conduct regular Housekeeping Meetings to keep Colleagues informed of policies and procedures, special events, further improvement plans and Guest comments
Keep informed of the housekeeping standards of competitor hotels
Interact with individuals outside the hotel, such as suppliers, contractors, labour relations representations and competitors
Have ultimate responsibility and accountability for safety training of all department Colleagues and for the overall accident record of the department
Accept responsibility for carrying out other management duties as requested by the General Manager and/or the Hotel Manager
Competitive salary
Benefits platform with various discounts
Wellbeing support, workshops and advice
28 holidays including eight bank holidays, with more holidays after two-year service
Cash-back health benefits, including optical, dental, chiropractor and physio services
Discounted gym membership
Access to Wellbeing platform and sessions, including EAP
Awards and Recognition Programme
Annual parties
Regular and ongoing training and development, including leadership workshops
Pension scheme

Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate.