Tech Operations Engineer I - Belfast, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

Belfast, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Description

We have a rare opening for an ambitious IT professional to join our Technology Operations Command Centre, the hub of global technology operations at CME Group.

As a Technology Operations Engineer, you will**:

Monitor all customer facing environments (Production, Certification, New Release, & Disaster Recovery) within the Clearing & Trading business units;
Escalate in a timely manner following guidelines developed within the dept, to appropriate next level of support;
Accurately report incidents to management

Principal Accountabilities:

Utilize monitoring systems and company tools to ensure system stability at all times and ensures all incidents are acknowledged in a timely and efficient manner
Document timeline of events for incident reporting and post mortem

Other qualities we are interested in:

Basic proven Linux knowledge
Experience with incident/issue management systems and process
Proven ability to multitask and prioritise, especially in critical and highpressure scenarios
Established communication pattern/experience with internal and external customers; regional, local, inperson and/or virtual

Please note the shift pattern for this role is 8.30am - 5.30pm, Tuesday - Saturday. The is no out of hours work expected.

CME Group:
Where Futures Are Made