Trade Counter Assistant - London, United Kingdom - HRP Limited

HRP Limited

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Would you like to join a forward-thinking company that invests in people and their development? The position of Trade Counter Assistant is an excellent opportunity for somebody looking to start and develop a career within the heating, ventilation and air conditioning wholesale trade.

RW Refrigeration Wholesale is a leading refrigeration and air conditioning wholesaler with 10 branches across the UK.

We have a vacancy for a Trade Counter Assistant at our Beckton branch.

As the Trade Counter Assistant, you will be expected to deliver a high level of customer service in operational and sales activities, ensuring customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company's reputation for service

Your main duties will be:

Provide a friendly and helpful response to customer enquiries to their total satisfaction in order to contribute to improving service levels to be the best in the industry;
Accurate and regular order entry to help achieve minimum time delay between receipt of order and dispatch of goods, therefore maximising sales / stock turnover;
Resolve customer queries / complaints to the satisfaction of all parties;
Identify and investigate potential problems to ensure the smooth flow of order and customer satisfaction;
Goods inwards, picking, packing, loading and offloading vehicles;

To be a successful Trade Counter Assistant you will have the following skills and experience:

Previous relevant experience would be an advantage.
Ability to operate a forklift truck is desirable, but not essential; training will be given.
Familiarity with computerised despatch systems would be an advantage.
Effective communication skills are essential.
Computer literacy.
Due to the nature of the role, a full UK driving licence is required.

Your normal working hours will be based on a 42.5 hour working week, usually Monday to Friday 7.30am to 5pm.

- £27,094 p.a. + location allowance £3,600 p.a.

Job Types:
Full-time, Permanent

Salary:
£27,094.00 per year

Benefits: