Senior Admin Officer - Coventry, United Kingdom - University Hospitals Coventry and Warwickshire NHS Trust

University Hospitals Coventry and Warwickshire NHS Trust

Verified Company

Coventry, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide comprehensive and confidential administrative and clerical activities to meet the needs of the Department in accordance with Departmental, Trust and National standards, policies and procedures.

To effectively communicate related information and advice to enable the multi disciplinary team to achieve operational excellence.

MDT and Meetings

Coordinate and administrate the weekly Palliative Care MDT.
Team Meetings, including regular nurse meetings
Coordinate and administrate all relevant Governance meetings including 'Learning from Deaths' and QIPS

Patient Care Coordination

Team coordination to support triage of new referrals and updating EPR and relevant database(s)
Ensure patient dashboard is up to date to support daily caseload meeting
Manage daily bereavement process
Triage calls from patients, families and referrers ensuring messages are appropriately and sensitively communicated to the team

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellencedesignated organisation - please click the link for further details about this prestigious award.

Pathway To Excellence - University Hospitals Coventry & Warwickshire )

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities.

There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.

We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Quality and Audit

Coordinate and administrate palliative care audit programme including support for NACEL
National Audit of Care of the Dying Patient, including the procurement of patient notes (where applicable)

Education

Coordinate Palliative and End of Life Education programmes including advertising, booking, sending course information and processing evaluations
Coordinate Lunch and Learn Programme
Liaise with Medical School to coordinate medical student placements

Team coordination

Coordinate new staff inductions
Field and triage all telephone enquiries
Update team diary
Update team list/bleep numbers as well as contact details for other palliative care organisations, including Myton Hospice as well as other community and hospital palliative care teams
Own and manage the Palliative Care shared drive ensuring documents are updated and filed appropriately
Manage stationary orders
Support team with adhoc admin requests as needed
Liaise with ICT to facilitate access to relevant services and products
Assist in the production of the team newsletter

End of Life Quality

Update End of Life Care Resource Packs (Treansform Boxes) on wards with ward clerks
Support CNS with resources to support end of life care such as comfort blankets hearts and relative bed

Clinical Lead and Lead Nurse Support