Service Department Assistant - Bromley, Greater London, United Kingdom - Contek Recruitment Solutions Ltd

    Contek Recruitment Solutions Ltd
    Contek Recruitment Solutions Ltd Bromley, Greater London, United Kingdom

    Found in: Jooble UK O C2 - 1 week ago

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    Description

    Contek are currently representing our engineering client based in the Bromley area, this office based role supports a engineering service, that repair and maintain CNC and conventional machine tools.

    Tasks The role of the Service Department Assistant is to liaise with the Service Coordinator to assist in the running of the service department by: * Job planning and logistics Ordering and processing parts.

    * Maintaining customer job files. * Taking phone calls and answering general enquires.

    * Liaising with customers and engineers * Collating information from the inhouse software for job costing in conjunction with the Service Coordinator.

    * Deputising in the absence of the Service Coordinator as required. * Any other duties as required within the scope of the role and commensurate to the pay grade.

    This post will liaise closely with the:

    • Service Coordinator for day-to-day tasks
    • To the Accounts Director for job costing Qualifications and requirements
    • Educated to GCSE equivalent including Maths & English.
    • Some knowledge / experience in the engineering sector is essential.
    • Good organisational and time management skills to manage schedules and priorities.
    • Good communication skills to interact effectively with customers and employees.
    • Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
    • Discretion, integrity, and professionalism in handling sensitive information adhering to Data Privacy and Confidentiality requirements.
    • Ability to work independently and proactively to manage tasks with minimal supervision.
    • Problem solving skills and attention to detail. Competencies
    • Organisational skills
    • Attention to detail
    • Numeracy and literacy skills
    • Computer literate
    • Good telephone manner
    • Good interpersonal skills
    • Excellent Customer Service skills Hours of work This is a full-time role 8am Monday
    • Thursday Friday 8am with half an hour lunch.

    Salary:
    £25,000 - £30,000 p.a. depending on experience #J-18808-Ljbffr