Apprentice Administrator - Haydock, United Kingdom - Briggs Equipment

Briggs Equipment

Verified Company

Haydock, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Opportunity:
Apprentice Administrator

Contract:
Initially a 15 month FTC to potentially be made permenent after successful completion of Level 2 qualification

Location:
Cannock

You will complete the Briggs Equipment Office Apprentice training programme, which includes completing the 15 month Level 2 Customer Service Practitioner apprenticeship qualification.

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.

If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.

The Impact you will have:

Company Health and Safety guidelines to be followed at all times, both internally and externally, ensuring our colleagues and customers are safe
Administrative support for all excel spreadsheets
Estimating, cleansing and chasing
Helping & supporting with the regions WIP (Received & Not Received)
Invoicing all Completed jobs to 100 % accuracy
Processing of Parts Orders with accuracy
Receiving & carry out outgoing engineer & customer telephone calls
Requesting Purchase Order Numbers Customers
Supporting Regional Customer Service Advisors with daily tasks
Helping deliver industry leading business performance to exceed regional targets by managing accurate job closure ensuring all parts, labour and other expenses are charged at agreed customer rates optimising business opportunities to generate revenue
Working to agreed personal and team regional targets
Effective communication with customers
Ensuring that the highest level of service and professional assistance is provided to our internal and external customers through accurate and effective communication
:
Actively promote team working ethic and provide support to cover colleagues where applicable
Ensuring that personal and departmental objectives are achieved
Supporting the regional team to hit or surpass daily / monthly SLA's and KPI's
Undertaking any reasonable task requested by any regional line manager
Maintaining effective communication with both internal and external customers keeping them informed and managing their expectations at all times
Excellent Time Keeping

What will help you to excel in this role:

Working in an environment requiring a high level of accuracy
Demonstrable experience using the Microsoft package
Desirable Qualifications 5 GCSEs Grade C/4 or above, including English & Maths (or equivalent)

What you can expect from us:

Future development and career opportunities
Contributory pension scheme with employer contributions up to 6%
Profitshare bonus based on business performance
Paycare and eyecare health scheme
High street discounts

What's next

Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met