Financieel teamleider - Wath-upon-Dearne, South Yorkshire, United Kingdom - G4S Business Unit:US Youth Services

Description

Implementation Lead
£65,000 to £75,000 per annum, plus Company Car or Car Allowance
Hybrid Working with travel to our site in Wath upon Dearne, Rotherham, South Yorkshire
40 hours per week, Monday to Friday

Our G4S Customer Contact Centre in Wath Upon Dearne provides advice and support to the public on behalf of our clients.

We have experienced rapid growth and are now a team of over 2000 people who spend their day helping people.

Initially, the Implementation Manager will work as part of the Bid Management team, with a focus on ensuring that we have demonstrable and considered launch-ready implementation and a project plan that supports high-quality customer interactions from day one.

Post win, the Implementation Manager will oversee the coordination and delivery of all implementation activities and business readiness for a successful and seamless day one launch of a large scale outsourced Contact Centre Solution.

Plan, develop and document all-encompassing roll-out requirements and scenarios to produce considered and feasible implementation plans and bid responses.

Proactively manage and oversee multi-disciplined implementation work streams throughout their lifecycle, from planning, operational implementation and hand-over which will include recruitment, training, Management information, IT etc.

Ensure overarching objectives and key milestones are identified from the start and visibility is continuously maintained throughout the implementation process and into BAU.

Manage expectations and key stakeholders' alignment to make sure the project is delivered on time and as expected.

Develop and refine the Roll-out implementation methodology on scope, goals, deliverables, resource, and project governance in an ever-changing environment.

Anticipate project risks and issues, confidently addressing any challenges.
Experience in the development and delivery of successful implementation programmes.
Accredited/Certified in a recognised Project Management qualification for example, Prince2.
Progression, training and development catered to you.
~ Refer A Friend incentives.
~ Company pension scheme with employer contributions.
~ G4S Life Assurance Scheme.
~ Subsidised healthcare plan.
~ 24/7 support specialising in health and medical.
~ Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

We champion diversity, inclusion and well-being and aim to create a workplace where everyone feels valued and a sense of belonging.

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