Lettings Consultant - East Midlands, United Kingdom - Centrick

Centrick
Centrick
Verified Company
East Midlands, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

East Midlands:


Job Ref

586

Location

East Midlands

  • Centrick is an awardwinning property management company with over a billion pounds of property assets to look after. Recognised by The Times and Sunday Times as 'One To Watch', we have been leading our markets for over 15 years and have the people, processes and customers to prove it. We're focused on maintaining our upward growth track and always looking for ways to improve and further develop our incredible business.
  • Centrick's growing Sales & Lettings branches offer clients a full 360degree service from land & new homes through to lettings, build to rent and asset management services. We strive to deliver an innovative and tailored approach whilst also providing a trusted and compliant service to our clients.
  • We are now looking for a Lettings Consultant to join our team at our branch in Nottingham.


  • Your Role

  • Role model and consistently deliver an exceptional customer experience
  • Ensure time is maximised by effective and accurate diary management when scheduling appointments and forward planning time
  • Ensure all admin is accurate and is available for all client meetings/contract signings/key collections as and when required
  • Ensure all systems are accurately maintained and up to date, particularly regarding key management and property security
  • Respond promptly and qualify all incoming sales & lettings enquiries and strive to convert into booked appointments
  • Spot opportunities and upsell additional services such as insurances and contracted works
  • Conduct all property viewings in line with Company procedure and use appropriate closing and followup techniques
  • Strive to exceed all KPI targets as set by the Sales & Lettings Management team
  • Carry out thorough lettings progression administration within the prescribed timeframes and follow the procedure documents accurately, working to achieve a successful close
  • Understand and comply with all company policies and procedures as well as industry legislation
  • Conduct property viewings upon tenant notice received and liaise with the landlord with regards to current market lettings value, property condition and advise on a suitable marketing programme
  • Oversee the move in process and ensure it is always carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordingly
  • Assist the Lettings Manager with branch and KPI reporting as and when required
  • Prepare regular client reports as and when required

Your qualifications:

  • Fluent level of English with excellent spelling and grammar
  • Proficient IT user, able to use MS packages as well as a range of internal systems
  • Thrives in a fast paced, fluid environment
  • Demonstrable experience of working within the lettings industry (or similar sales focused industries with transferable skills)
  • ARLA qualification or equivalent is preferred
  • Driving licence is essential
Your Rewards- £23,000

  • 33 days' annual leave including Bank Holidays, rising with service
  • Perkbox employee benefits including free coffees, birthday boxes plus discounts across the highstreet and online
  • Employee Assistance Programme
  • Company Pension Scheme, contributions rising with service
  • Workplace Nursery Benefit
  • Long Service Awards
  • One paid CSR Day per year

Function

Lettings

Status

Part Time

Type
**Permanent
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