Field Service Engineer - Leeds, United Kingdom - The Portfolio Group

The Portfolio Group

Verified Company

Leeds, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Portfolio are proud to be representing one of the UK's largest betting agents in search for Field Service Engineers.

Job Purpose

Key Accountabilities

Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals.
Report to engineering management and liaise with Retail Service Desk and Retail Support daily.
Full compliance with Health and Safety legislation.

Accountabilities

Arrive on duty when required ensuring all issued and required equipment is available liaising with workshop and logistics.
Maintain, support, and deliver any betting technical hardware or equipment in a timely manner to minimise downtime.
Ensure the required standards of technical support are maintained during business hours and during key events throughout the sporting calendar.
Complete installation reports and sign off Retail Incidents.
Install and decommission stock using Stock Audit systems
Security and safe storage of equipment when not in use.
Produce daily timesheet reports
Proactively communicate with other departments both internally and externally when required.
Be responsible for the daily checks of company vehicle maintaining cleanliness both inside and out.
Adhere to all company policies and procedures.
Always work safely escalating any issues to Senior Management.
Undertake any reasonable task as designated by a senior line manager.

Person Specification

Qualifications / Experience / Skills

Excellent interpersonal and written communication skills.
Appropriate level of computer literacy.
Appropriate level of problemsolving skills.
Appropriate level of technical skills.
Appropriate level of network skills.
Appropriate level of Audio/Visual Installation and RF distribution
Full driving licence essential

Personal Characteristics

Able to follow and carry out instructions
Able to remain calm under pressure.
Proactive approach to work.
Friendly, approachable attitude towards team and others
Able to meet tight deadlines.
Ongoing commitment to personal development.
Able to selfmotivate, work alone and as part of a team when required
Resourceful.

Desirable

Prepared to drive medium to long distances
Flexible approach to working hours as required by the business to work weekends, Bank Holidays, early morning, and evenings.
Able to spend shortmedium periods away from home when required

969762LF
**INDPENO