Online Sales Advisor - Chorley, United Kingdom - Chorley Group

Chorley Group

Verified Company

Chorley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Due to expansion we are looking for Part Time Online Sales Advisors to join our Team

The department is responsible for handling inbound/outbound customer enquiries via all our digital platforms, including live chat, our website, Facebook and third party website leads including AutoTrader, Car Guru, Hey Car and many more.

As always, our customers will be dealt with in an efficient, friendly and professional manner.

All equipment will be provided, and full training will be given, customer service experience is highly desirable with sales knowledge being essential.

KEY RESPONSIBILITIES

Following the Company process 100% of the time.
Maintain a fast response to all online and live chat enquiries.
Maintain excellent customer relations and rapport building.
Manage multiple in put on various systems.
Compliance with industry standards/processes.
Demonstrate the Chorley Group family ethos of 'Big Enough to Cope, Small Enough to Care'

MINIMUM REQUIREMENTS

Customer service and sales experience is essential
Ability to deliver an excellent customer experience
Experience in using typical IT systems
The drive to selfmotivate and hit your team and personal response targets
Great written communication skills
The ability to multi task effectively
Prioritising workload
Ability to work productively on your own
Sound time management skills

Hours available on a Rota pattern

Week 1
Saturday 7.00am-3.00pm

Week 2

Saturday 7.00am3.00pm
Saturday 8.30am4.00pm
Saturday 3.00pm11.00pm

Sunday 4.00pm-11.00pm

Week 3
Saturday 9.00am-3.00pm

Sunday 7.00am-3.00pm

If you are interested in this role we would love to hear from you

Job Type:
Part-time

Salary:
£9.50-£10.00 per hour

Ability to commute/relocate: