Technology Senior Associate - London, United Kingdom - Knewin

Description

We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world.

We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before.

Impact is the global leader in Partnership Automation.

We work with enterprise and innovative brands like Ticketmaster, Levi's, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships.

Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud.

As a Partner Success Associate, you will be responsible for working with and supporting the Senior Partner Success managers to efficiently handle client requests regarding our product, as well as over-seeing the successful management of clients.

You'll be working with and gaining knowledge of the latest technologies, as well as other useful tools in the field.

Owning general account management administration including maintenance of internal and client-facing documentation.
Keen attention to detail, organization, and ability to drive projects to completion
1+ years experience in customer success/account management in the affiliate or performance marketing sector
~ Bachelor's degree

Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
~ Flexible remote working policy
~ Pension scheme, health and dental insurance among other regular health and wellness (physical, mental, and financial) initiatives
~6 months paid parental leave
~ Regular community involvement opportunities - we believe that we can always find new ways to #createimpact around us - check out some of our recent activities that have won us recognition in the industry

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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