- Work with the Head of Credit in the integration of Renewable products and businesses into the centralised Credit team, including current and future acquisitions. This will include:
- Reviewing procedures in line with Certas Credit Policy and aligning where possible
- Ensuring credit risk is minimised, including review of requirement for credit checks and credit insurance
- Reviewing processes for order release
- Reviewing invoicing procedures for efficiency, accuracy and timeliness
- Centralisation and resourcing of Credit processes
- Manage the day to day team operation for Renewable products (including but not limited to GBF (HVO), Hafod, Freedom Heat Pumps) that delivers business objectives, delegating as appropriate and ensuring adequate cover is provided at all times for all duties performed by team members
- Ensure aged debt performance is monitored to ensure overdue debt is kept to a minimum and we abide by our insurance policies.
- Monitor held order status to ensure that tickets are released in a timely manner to reduce customer complaints and to allow effective routing.
- Provide support and assistance to all team members relating to issue they may encounter.
- Escalate issues as and when required to ensure a suitable outcome can be reached.
- Hold and Chair monthly meetings with Sales Management for Renewables covering team changes, key accounts and any relevant updates required
- Effective team leader with proven experience of leading & motivating teams, demonstrating a positive attitude and willingness to take ownership and accountability
- Financially astute with commercial acumen and attention to detail
- Ability to set targets & monitor performance, and to identify and develop opportunities to improve performance for individuals and the team
- Customer focussed with good interaction skills and excellent sense of customer service values to treat all customers fairly
- Key influencer with highly effective negotiation and communication skills
- Target and solution driven, with good organisation skills and ability to prioritise
- Ability to share expertise and knowledge with other team members to ensure exceptional standards of risk analysis can be adopted and maintained whilst delivering business goals
- Good knowledge & understanding of Credit Insurance
- GCSE or equivalent Maths and English minimum standard required
- Good Microsoft Office skills required
- Competitive Salary
- Annual bonus scheme
- Career progression, training and development opportunities
- Employee assistance programme
- 25 days annual leave (plus BH) entitlement plus 'buy and sell' options
- Life assurance scheme
- Agile working home/office-base (Warrington)
- Company pension
Renewables Credit Control Manager - Larbert, United Kingdom - Certas Energy UK Ltd
Description
We currently have a vacancy for a Renewables Credit Control Manager to join our team in our Larbert HQ
To lead a high performing team in a professional, responsive and effective manner, that satisfies the needs and requirements of the business and customers in delivering 'best in practice' collections within the guidelines determined by our credit policies. Leading change management both in processes and systems to ensure efficient and effective working.
The Role:
We're looking for:
As a Renewables Credit Control Manager and part of our FTSE100 company, you'll enjoy a range of corporate benefits including:
Company Information
Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 800 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.
Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.
We're proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.
We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.
The successful candidate will be offered the position on Certas Energy terms and conditions of employment.
Certas Energy Ltd is an Equal Opportunities Employer