- Implementing and enforcingsafe working practices within your team.
- Communicating effectively and leading byexample.
- Monitoring performance identifyingareas for improvement and taking responsibility for implementingcorrective actions.
- Supporting and empoweringyour team to independently manage planning and customer serviceoperations.
- Defining working practices whichchampion both customer satisfaction and AIRA working principles.
- Managing and coaching your team in the AIRAOperating Model
- Youll be responsible for thehiring development performance management and daytoday managementand administration of your team.
- Preparing andanalysing reports providing regular updates to the Head of RegionforScotland.
- Salaryof 45000 per year
- 25 days annual leave bankholidays
- Health CashPlan
- Reward Gateway (shoppingdiscount)
- Lifeinsurance
Planning Manager - Glasgow, United Kingdom - Aira
Description
AboutAira
Airas mission is to advancethe next generation of home energy solutions creating intelligentsustainable homes for a meaningful impact. Starting with innovativeheat pumps it will evolve into a comprehensive intelligent cleanenergytech system and include dynamic electrical tariffscuttingedge home solar systems and advanced battery storagesolutions.
Founded in 2022 with already 400employees and growing Aira aims to drive the clean energyrevolution. We are headquartered in Stockholm Sweden and ourfactory in Poland brings these innovations to life with operatingmarkets in the UK Italy andGermany.
About the role as PlanningManager at Aira
ThePlanning Manager is responsible for overseeing effective capacityallocation to meet customer demand. Through close collaborationwith your Team Leaders you will ensure delivery of efficientplanning execution and completion within the constraints of timeand budget. The planning manager will oversee manage and coordinatecustomer service operations in Scotland. The Planning Manager maybe required to assume all roles within their line of responsibilityas necessitated by resource availability customer demand or therequirements of the business.
Youll be working 5days a week from our regional office in Glasgow leading a team ofCustomer Service Agents and PlanningAgents.
What you will be doing asPlanning Manager atAira
As a crucial partof a brand new team in Scotland your role will be exciting andvaried but will include thefollowing:
Whatis in it for you
AtAira Were not just champions of nextgeneration energy werechampions in Diversity and Inclusion too. We believe that a diverseworkforce sparks innovation and creativity and enables us to betterserve our customers and communities. We encourage individuals fromall backgrounds cultures and perspectives to join our team. We willnever accept any form of discrimination and believe that togetherwe can drive a new era for our people andplanet.