Stroke Service Medical Secretary - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust
1 week ago
Description
An exciting opportunity has arisen for a Band 4 Specialty Medical Secretary to join our Stroke Team.The position is full time, working 37.5 hours per week, Monday - Friday, 9.00am - 5.00pm. The role will be based at Aintree Hospital Site.
This is a demanding yet rewarding role and it is essential that the successful applicant is able to work effectively as part of a team, supporting and assisting colleagues.
The post holder will be responsible for the effective provision of a comprehensive secretarial/administrative service to our Stroke Consultant Physicians and their team members.
The role includes a wide range of secretarial and administrative duties, including the management and processing of referrals -, RTT (Referral to Treatment), diary management, clinic waiting lists, Minute taking, audio transcription and word processing of clinical letters, reports and other correspondence as required by the medical team.
To provide a comprehensive service to consultants and speciality teams.
Keeping consultant diaries updated.
Type dictation from audio transcription of clinical correspondence and documentation.
Ensure all correspondence relating to patient care is acted upon in a timely manner.
Deal with enquiries either on the telephone or face to face from patients, consultants, nursing team and colleagues appropriately
Attend appropriate training and education sessions at the request of manager.
Waiting List Management.
- Any other duties required by line manager
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
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Answer telephone - pick up calls for other specialities when needed
Pick up band 4, band 3 and band 2 duties during leave and sickness (Issue letters and post out letters/clear desk/request casenotes and file letters or results/ deal and assist with clinician queries etc)
Organising meetings (including getting the agenda, sending out diary invites and reminders, typing up minutes and action tracker in a timely manner)
Take Minutes - Clinical Service Meetings and any other specialty meetings
Ordering stationary (paper, envelopes etc)
Opening incoming post and allocate to relevant clinicians
Check discharges have been done on IPM when letters say discharge on letter. Close referral if not done already.
Consultant queries/requests
Manage IPM Waiting lists
Chase any outstanding queries from EPRO report that are waiting on approval. Ensure clinician has notes. Chase clinician if letter has not been approved in 5 days. Forward escalation to Admin Manager if letter hasn't been approved so that management escalation process can be put in place to ensure letters are approved in a timely manner
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