Salesforce Administrator - Cambridgeshire, United Kingdom - MarkJames Search

Description

Job Description

Our client, a rapidly expanding technology company specialising in the defence sector, are hiring for a Salesforce Administrator to lead their CRM transition from Salesforce to HubSpot. You will play a pivotal role in the seamless transfer and management of CRM data.

Responsibilities

CRM Migration

• Lead the migration of all data (contact, company, asset register, warranty, pricing, part numbers, quote calculators, entitlements) from Salesforce to HubSpot, ensuring a smooth and accurate transfer.
• Collaborate with cross-functional teams to understand data dependencies and business requirements.
• Implement best practices to maintain data integrity throughout the migration process.

Data Segmentation and Cleaning

• Develop and implement a data segmentation strategy within HubSpot to enhance targeted marketing efforts.
• Execute data cleansing activities to ensure the accuracy and completeness of information.
• Work closely with stakeholders to identify and address data quality issues promptly.

System Optimisation

• Continuously optimize HubSpot to meet evolving business needs and improve user experience.
• Implement automation processes to streamline CRM operations and enhance overall efficiency.
• Provide training and support to team members to maximize the utilization of HubSpot's capabilities

Requirements

• Detailed and forensic knowledge of using Salesforce.
• Familiarity or willingness to embrace and use HubSpot (CMS Enterprise, HubDB, Marketing Pro, Sales Pro, Service Pro
• Proven knowledge of resolving errors, picklist faults, duplication rules, merging accounts and contact
• Demonstrated success in leading CRM data migrations, ensuring data accuracy and completeness.
• Strong understanding of data segmentation strategies and data cleansing best practice
• Experience in optimizing CRM systems for efficiency and user experience.
• Familiarity with email marketing and campaign management within a CRM platform.
• Excellent communication and collaboration skills with the ability to work cross-functionally.
• Demonstrable commercial judgment, attention to detail, and analytical correctness.

This is a full-time position, working Monday to Friday. This role will be working from the Cambridge office 2/3 days a week with the rest being worked from home.

Please apply online to be considered.