Patient Services Administrator - Winchester, United Kingdom - Hampshire Hospitals NHS

    Hampshire Hospitals NHS
    Hampshire Hospitals NHS Winchester, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Job overview

    We have a vacancy for a Senior Pharmacy Assistant to work in our busy and friendly department.

    This position is based in Winchester, however there is occasionally a requirement to work across sites.

    We are looking for you to accurately dispense in-patient, discharge, and out-patient prescriptions, supporting patient flow in a fast-paced environment.

    Prioritisation skills are valued and personal development is encouraged and supported.

    You will need to possess an NVQ Level 2 in Pharmaceutical Sciences (or equivalent), and all applicants must have excellent communication skills, be flexible and be able to work accurately under pressure.

    A good level of English and Maths (GCSE level or equivalent) and computer skills are essential. Physical fitness is required as there is some manual handling involved.

    Main duties of the job

    To accurately dispense (including generation of labels) in-patient, discharge, and out-patient prescriptions.

    To answer telephones promptly and politely, dealing with queries, relaying complete and accurate information.

    To recognise self-limitations and refer to an appropriate person when required.

    To dispense controlled drugs.

    To receive out-patient prescriptions in the dispensary.

    To hand to the patient or carer, out-patient prescriptions if deemed appropriate by the Responsible Pharmacist.

    To be responsible for the accurate input of data into the pharmacy JAC computer systems for all duties requiring its use (labelling, returns etc.).

    To dispense cytotoxic medicines following COSHH regulations. To produce consistently reliable and accurate work in a timely manner.

    To perform general housekeeping duties within the dispensaries including cleaning dispensary equipment and ensuring that there are sufficient quantities of sundry items available.

    To contribute to the quality improvement of the pharmacy service contributing to audits, practice changes and reviews of the processes.

    To achieve objectives agreed at Individual Performance Review with line manager.

    Working for our organisation

    HHFT Trust values define and develop our culture.

    The post holder will be:-

  • Compassionate, caring about our patients.
  • Accountable and responsible, always looking to improve.
  • Respectful for all and show integrity in everything.
  • Encouraging and challenging each other to always do our best.
  • Detailed job description and main responsibilities

    Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

    Person specification

    Training & Qualifications

    Essential criteria

  • GCSE Maths & English (Grade C or above)
  • NVQ Level 2 in Pharmacy (mandatory units)
  • Desirable criteria

  • NVQ Level 2 in Pharmacy (Dispensing Unit)
  • Skills & Knowledge

    Essential criteria

  • Experience of working in a pharmacy
  • Desirable criteria

  • Hospital Pharmacy Experience
  • Skills & Abilty

    Essential criteria

  • Computer literate
  • Excellent communication skills
  • Customer service experience