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- Responsible for the day to day servicing of clients' insurance programmes
- Obtain quotations both or new and renewal business. Research, prepare and present renewal reports
- Prepare market presentations in line with agreed protocols
- Effectively respond and manage with queries (and to the satisfaction of the client and the market), including but not limited to changes in cover and risk
- Identify the risk exposures and advise on insurance and risk management solutions in consultation with your team
- Manage and coordinate global insurance programmes and liaise with the network worldwide as necessary
- Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts
- Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction
- Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach, delivering a service plan and annual timetable of visits aligned to their needs
- Act as a point of referral for Insurance Administrators and present solutions for discussion with wider team where required
- Provide feedback for insurer review meetings and actively contribute to the development of relationships
- Cultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjusters
- Previous experience within Real Estate or Property insurance, gained from a broking or underwriting setting
- Excellent verbal and written communication skills – able to impactfully communicate with a range of stakeholders in a variety of settings
- Personable – able to build effective and positive relationships, and communicate both informally and in formal situations
- Commercially astute – able to quickly interpret commercial challenges and driven to find solutions for our clients
- Analytical mindset – driven to understand and leverage insights
- Excellent organisation skills
- Drive to learn – with a work ethic of continual improvement and excellent service
- Previous experience with European/International Property/Real Estate business
- European language skills
Account Handler - London, United Kingdom - Lockton Companies
Description
Lockton's Global Real Estate practice is looking for an experienced Real Estate Account Handler to join them in a client and market-facing role that offers excellent opportunity for professional development.
As a member of our European business team, based in London, you will benefit from a culture of equal parts support and autonomy to develop your career and offer exceptional service to your clients.
Key Responsibilities
Essential
Desirable