- Experience of working within a customer service focused role with direct customer contact either face to face or via telephone.
- Active listening and good communication skills.
- A pro-active approach with the ability to resolve queries efficiently and effectively.
- Excellent attention to detail and commitment to provide ongoing quality.
- Good understanding of Microsoft applications
Customer Service Advisor - Sheffield, United Kingdom - Aon
Description
Customer Service Advisor - Sheffield
Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working (50% monthly split required)
Do you have a passion for customer service, excellent communication skills and the ability to handle challenging interactions? Would you like to work Monday-Friday? We are currently recruiting for a Customer Service Advisor to join our Sheffield team on an initial fixed term contract basis.
Previous experience in pensions or working in a contact centre environment is not required. Full training will be given to ensure you are successful in your new role.
Take a look at the below video to hear from a member of our team
https://player/
Skills and experience that will lead to success
What the day will look like
Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension.