Administrator - Birmingham, United Kingdom - Niyaa People Ltd

Description

We're looking for an experienced Administrator to join us in Birmingham City Centre. We offer a fun and vibrant working environment, social events, mental health support and a friendly, supportive team.

The role of the Compliance Administrator is critical to the on-going success of the business, so we require a committed and focused individual with exceptional attention to detail. Working in a team, your main responsibility will be to ensure all our temporary workers are fully compliant ahead of their start date.

The role of the Administrator is to support the ever-growing team. Duties are as follows, but not limited to:

• Assist in resolving general pay and timesheet queries from candidates and clients
• Conduct thorough checks to verify candidates' right to work in accordance with legal requirements
• Process Disclosure and Barring Service (DBS) checks for candidates as required
• Maintain up-to-date and accurate records of compliance documentation
• Collaborate with internal teams to ensure compliance procedures are adhered to at all times
• Monitoring and chasing outstanding compliance documents via telephone and email
• Assisting with activity and business reports as required
• Inbound and outbound telephone calls
• Day to day and ad hoc administration duties including data entry/updating and sending emails
• Building strong internal relationships to help resolve and escalate queries
• Build and maintain rapport with our temporary workers
• Contribute to team meetings and have a collective team approach towards wider goals

• At least 1 year of experience in administration, preferably in a fast-paced environment.
• Strong IT skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience working in a sales or recruitment environment is highly desirable.
• Excellent attention to detail and the ability to manage multiple tasks simultaneously.
• Must be able to take ownership of your role
• Strong communication skills, both written and verbal.
• To be self-motivated
• Professional telephone manner

What you'll get in return

• Team nights out and social events
• Career progression as the team grows
• Fun and supportive work environment

The role is Monday-Friday 08:00-17:00.

The Administrator role will suit an individual with a strong administration background who excels in a fast-paced, busy environment. You must have excellent communication skills, as well as good I.T. skills and are able to build professional working relationships with a wide variety of people. It is essential that you are customer focused with a positive and can-do attitude. Time management and organisation are key to being successful in this role.