Operations and Engineering Administrator - London, United Kingdom - American Express

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    Description
    With the right backing, people and businesses have the power to progress in incredible ways.

    When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

    Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.


    As part of our diverse tech team, you can architect, code, ship and support software that makes us an essential part of our customers' digital lives.

    Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.

    And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.

    As an Operations Engineering Director in our Mission Control organization, you will be essential in providing enterprise services to ensure high levels of product availability for the customers and partners of American Express.

    Maintain/ build strong, proactive relationships with our Amex Business and Technology partners.
    University Degree or equivalent experience in computer science, computer science engineering, or related field. Significant years of successful engineering and deployment of enterprise-grade technology assets sophisticated product environment.

    Prior relevant Technology and business/industry work experience including architecture design and deployment, systems life cycle management and infrastructure planning and operations.

    Leadership experience in leading multiple, large, multi-functional teams or projects.
    Hands-on coding experience with different technology products or programming languages (e.g. JavaScript, ES6, React, , Typescript, Webpack, etc.)
    Experience working with monitoring tools - application performance monitoring, AIOps or an equivalent tool to improve overall efficiency.
    Solid understanding of ITIL (Event, Incident, Release, Problem and Knowledge Management) is critical to success.
    Experience leading knowledge transfer, training and job shadowing activities.
    DevOps knowledge for highly available IT infrastructure
    Familiar with Agile or other rapid application development methods.
    Experience with continuous integration/deployment in an Agile Framework covering the aspect of design development and testing (SDLC)
    Hands-on expertise with application design, software development and automated testing.
    Knowledge of relevant business domain (such as banking and payments technologies)
    That means we prioritize their physical, financial, and mental health through each stage of life. Competitive base salaries
    Bonus incentives
    Support for financial-well-being and retirement
    Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
    Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
    Generous paid parental leave policies (depending on your location)
    Career development and training opportunities