Travel Consultant - Manchester, United Kingdom - Rockpool Recruitment Ltd

Rockpool Recruitment Ltd

Verified Company

Manchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Travel Consultant - Remote Working or York Area

This is an exciting opportunity for a self-driven and motivated individual, with a genuine ability and desire to sell, to take on the highly rewarding role of Travel Consultant within an impressive, large pan-European travel group.

Travel Consultant - What will I be doing?

On joining the business you will focus on either the Sales or Customer Service function and, once you have completed your initial training, you'll have the ability to work across both areas and provide support during peak periods.

On a day-to-day basis you will offer expert advice to customers, helping them to make the best holiday choice, and will manage their expectations throughout the entire process.

Travel Consultant - What experience do I need?

Experience of working in a call or contact centre (essential)
An excellent telephone manner and great interpersonal skills
Excellent grammar, articulate and with a high level of computer literacy and numeracy
A keen eye for detail and experience of working swiftly and accurately under pressure
Highly motivated, wellorganised and able to provide outstanding customer service
Experience of working effectively within a team
Travel Industry experience (desirable)

Travel Consultant - What else do I need to know?

These positions can be based anywhere in the UK, ideally Midland/North, you will need to visit the office 4-6 times a year for training and meetings - all equipment provided. Induction training will be a combination of onsite in the York area for up to 1-2 weeks and remote.

This is a great opportunity for someone who loves to learn new skills and who enjoys researching and improving their knowledge continuously.

There'll be plenty of training offered, which will allow you to perfect your sales and customer service techniques, use reservations systems effectively, and enhance your general IT skills, so you'll always have the right tools to carry out the role to the best of your ability.

The hours of work are 9am to 5.30pm Monday to Friday and you'll be expected to work one Saturday a month.

The offices are in a stunning remote location, so it is essential that you can drive.

This company offers a competitive package to include a host of employee benefits - some of the best in the travel industry.

Salary:
From £21,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Health & wellbeing programme
Onsite parking
Private medical insurance
Referral programme

Schedule:

Monday to Friday
Weekend availability

Supplemental pay types:

Bonus scheme

Ability to commute/relocate:

Manchester,

Greater Manchester:
reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Application deadline: 03/06/2023

Reference ID: 525a