Medical Therapist - Manchester, United Kingdom - The Hut Group

Description

THG is a fast-moving, global technology business that specialises in taking brands direct to consumers .

Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally.

Job Title:
Retail Therapist - ESPA

Reporting to:
Business Account Manager
As an ESPA Retail Therapist, you will assist in the day to day running of the ESPA account.

Based on the shop floor with manager and team, you are responsible for inspiring and educating our customers to find their Inner Calm.

You will grow awareness of the ESPA brand using both internal and external promotional activity, and carry out spa-therapy treatments on the sales floor and within treatment rooms.

Raise awareness of the ESPA brand and educate prospective customers in product and treatment range.
Maintain the ESPA counter, site, and treatment areas to the highest standards of cleanliness, hygiene, and presentation.

Ensure that customer service is of the highest standard escalate any client complaints promptly with professionalism to senior management.

Participate fully in promotional / PR activity and ensure the success of the promotion and/or event.
Ensure products and treatments prescribed are appropriate to customer needs and consider medical contraindications.

Conduct treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings.

Communicating to senior management if there are any discrepancies to support these being rectified.
Previous experience, within a retail environment.
Minimum Level 3 NVQ in Beauty Therapy, and active hands-on treatment experience.
Proven sales record, and ideally experience delivering treatment and retail targets.
Satisfactory level of computer literacy, in Word and Excel.
Retail and Service Budget / Target

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Phone
*Do you require sponsorship to work in the UK?
*Do you have a Level 3 NVQ in Beauty Therapy?
#