- Ensuring the branch delivers excellent service to all its customers
- Responsible for the achievement of the team's income target
- Managing the team's renewals book effectively to ensure retention targets are achieved
- Act as a mentor to support the Team Leaders within the branch
- Must be able to lead by example; in sales, processes and compliance
- Ensure the team adhere to regulatory requirements – from call observations to complaints
- handling and TCF
- Training and coaching the team for their continual development through effective 121's and the
- performance management framework
- Making effective business decisions and implement changes for the branch to maximise
- productivity and efficiency
- Liaise and build relationships with insurers and customers – both internally and externally
- Liaise with the Branch Director/Director of Branch Development regularly to ensure consistent
- sales processes are being followed and adhered to
- A competitive basic salary coupled with all the normal benefits (Pension, Death in Service, Holidays, car allowance)
- The County Groups exceptional approach to staff development and promotion from within Fully funded professional qualifications and associated training and development.
- A full driving licence.
- 2+ years management experience preferable
- Proficient in operating Acturis and insurer quote engines.
- Be able to lead by example with a client focused approach to doing business.
- Able to build strong working relationships with stakeholders quickly and efficiently A skill set that includes high level communication (both written and verbal), negotiation, influencing, management, IT and sales skills coupled with the ability to lead from the front.
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Branch Manager - wrexham, United Kingdom - Brown & Brown Europe
Description
Job DescriptionBranch Manager
Location: Wrexham (On -Site)
Package: Negotiable + Bonus + Car Allowance + Benefits
We are looking to recruit a Branch Manager for our thriving insurance team based in Wrexham, with a passion for looking after existing clients, whilst developing new ones.
Career progression for an existing Commercial Account Executive wanting a move into management.
The day to day:
The Benefits:
About you:
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.