Temp Deputy Manager - Chorley, Lancashire, United Kingdom - PHILHARMONIC HOTEL LTD

Description

Philharmonic Hotel is a boutique establishment committed to delivering unparalleled experiences in hospitality.

Reporting directly to the Hotel Manager, you will oversee various aspects of hotel operations, with a primary focus on customer service excellence, staff training, and F&B management.

This position requires a hands-on approach, exceptional leadership skills, and the flexibility to work weekends and evenings as needed.

Staff Training and Development:

Develop and implement training programs to enhance the skills and knowledge of our team members, fostering a culture of continuous improvement.

F&B Management:
Oversee food and beverage operations, including restaurant, bar, and room service, to ensure high-quality offerings and guest satisfaction.
Assist the Hotel Manager in day-to-day operations, including managing reservations, coordinating housekeeping services, and addressing guest inquiries and concerns.

Quality Assurance:

Maintain high standards of cleanliness, safety, and hygiene throughout the hotel, conducting regular inspections and implementing corrective measures as necessary.

Budget Management:
Assist in budget planning and management, monitoring expenses and revenue performance to achieve financial targets.

Adherence to Policies and Procedures:
Ensure compliance with all hotel policies, procedures, and regulatory requirements, promoting a culture of integrity and professionalism.
Strong background in customer service and F&B management, with a passion for exceeding guest expectations.
Flexibility to work evenings, weekends, and holidays as required.