- Undertaking an analytical role delivering territory and route optimisation projects to meet client needs using GIS software
- Addressing clients' software and consultative support issues
- Creating support/training materials including presentations, videos, and guides
Software Implementation - London, United Kingdom - The Workplace Consultancy
Description
Technical Customer Success / Software Training / Onboarding - Worlds biggest Brands
My client is a leading provider of Software to the B2C sector - working with the worlds biggest brands .
What you'll be doing
The Consumer Packaged Goods group is made up of a technical support, client services, and highly motivated sales team, driven to deliver a robust and practical solution that adds value to their clients. Within CPG Client Services specifically, they work with global clients to optimise territories for their field sales teams as well as ensuring their routes and visit schedules are as efficient as possible to reduce costs and mitigate impact on the environment.
The ideal candidate would be expected to be a trusted client advisor delivering client projects, bespoke software training and providing technical support.
You will be trained on my clients GIS tool, optimisation algorithms and spatial databases to deliver field sales team headcount analysis, territory, and route optimisation solutions. The role will be challenging while, importantly, working in a supportive environment.
Some of the specific responsibilities of the role include: