Luggage Porter/ Lobby Host - London, United Kingdom - The Trafalgar St. James, Curio Collection by Hilton

The Trafalgar St. James, Curio Collection by Hilton
The Trafalgar St. James, Curio Collection by Hilton
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Ref:
CRI2604


Branch:
The Trafalgar St. James, Curio Collection by Hilton


Location:
Trafalgar St James, London (South West)


Salary/Benefits:
Competitive Salary


Contract type:
Permanent


Hours:
Full Time


Posted date:22/05/2024


Closing date:24/06/2024

Here at Crimson Hotels, we know our team members are key to our success.

That's why we're passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment.

Not only that, we also offer a host of exceptional team member benefits too.

We're looking for a friendly and passionate
Luggage Porter to join our team.


The Role
Your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction.


Your key duties will include welcoming our guests on arrival and guiding them to the reception area as well as handling the luggage operation for groups and individuals for both arrivals and departures.


The Person


As well as having previous experience in a similar role, you'll have an absolute commitment to delivering exceptional service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests.

You'll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you'll have a good command of the English language and be very well presented.


Benefits

  • GoHilton you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family
  • Private Healthcare Plan financial assistance towards the cost of healthcare
  • Learning and development opportunities from our lots of inhouse training courses and programmes and over 1,000 training courses available on our 'Training University'
  • Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level
  • Recommend a Friend incentive bring your friends on board and receive a bonus after they've been with us for 6 months
  • Hero Of The Month recognition programme to recognise and celebrate your achievements
  • Freshly cooked meals to enjoy on duty
  • Drycleaning for your uniform
  • Lots of team member social events and wellbeing events

Eligibility:
The Trafalgar St.

James London, Curio Collection by Hilton, is an iconic London hotel with unique restaurants and bars poised on the edge of St.

James and Trafalgar Square but moments from Soho, Mayfair and the West End.

This luxury hotel blends innovative bold designs and thoughtful service with excellent dining and nightlife, entertaining both international visitors and Londoners under the same roof.

The Trafalgar St. James is a true sanctuary to work, rest and play.

Trafalgar Square is the axis on which London tilts, and The Trafalgar St. James hotel stands at its epicentre. A luxury lifestyle, boutique hotel boasting 3 signature suites, 12 boutique studio junior suites and 116 rooms. Iconic wall art features the best of London's idols. Details such as in-room books and teas from the Tregothnan estate share a distinctly British flavour.

All rooms are decorated in a contemporary urban London style, and are the perfect central point for exploring the capital.


Each room enjoys complimentary Wi-Fi, soft drinks, water and snacks, a vanity make up mirror laptop safe, Tregothnan tea, ceramic kettle and Nespresso coffee machine.

Bathrooms include amenities from Molton Brown, for that quintessentially British touch. At the heart of the city, The Trafalgar St. James is mere moments away from Mayfair, London's famed West End and the iconic City of London.

Rockwell is a plant-filled hideaway to sip on botanical cocktails and scape reality with fantasy. Open all day, guests and Londoners alike are invited to join. The Rooftop is a space for sipping individually crafted cocktails and drinking in the inimitable city view. Complete with alfresco and canopy-covered seating, the sky-high space lends itself as a year-round experience.

Biblio, the in-house living room, accommodates up to 80 guests for a reception or 22 guests for a private dinner or boardroom-style meeting.

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