Bathroom Sales Manager - Manchester, United Kingdom - Simon Acres Recruitment
Description
Simon Acres Recruitment are working with a leading bathroom supplier based in Manchester, who are looking to recruit a Bathroom Sales Manager.
Salary:
£35, ,000, plus bonus.
Hours:
Monday to Friday, 8.30am-5pm.
The Role:
- Developing and building a team of telesales personnel
- Managing the telesales team to drive online sales
- Monitoring and managing team performance, through KPI's and 121's
- Ensuring continuity throughout the business (telesales team and store team members)
- Reporting directly into the Director on a weekly basis, drawing down reports and analysing sales performance
- Showroom/Store managers to feed into Bathroom Sales Manager on sales performance throughout the stores
- Completing weekly reviews of overall team performance (both telesales & store) Vs target
- Identifying training needs and facilitate relevant training and coaching of team
- Reviewing teams calls recordings to ensure correct conservation being had and give appropriate feedback
- Producing quarterly action plans to improve performance of team
- Developing and optimising sales processes within the team, managing a database of existing customer whilst planning on how to target new business
- Experienced in managing a team within the KBB or merchant industry
- Strong Bathroom product and appliance knowledge
- Experienced in managing a telesales team of 10 plus people, within a contact centre or showroom setting
- A keen eye for detail and an excellent commercial awareness
- Proven track record of sales success
- Ability to motivate and inspire, support and challenge individuals
- Experienced in using CRM systems and databases
- Confident, selfmotivated with strong communication skills
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