- Billing is processed and delivered accurately on a daily basis in line with agreed SLA's.
- close working relationships across both Internal and External stakeholders to enable delivery of the day to day billing operations in order to enable prompt resolution of issues impacting delivery of Billing
- Credit Note requests are processed within the stipulated SLA
- investigate queries when required and provide a satisfactory, timely resolution to all concerned stakeholders
- and maintain master file for Client Billing requirements and ensure changes in billing requirements or new billing requirements are applied correctly as needed.
- maintain an excellent standard of quality when creating accounts and processing documents
- documentation to enable cross team support during periods of holidays/absence.
- Billing reports as delegated by Billing Team Manager
- with other departments & staff to ensure SLA's are met
- Service/Admin Background
- to communicate at all levels essential
- of SAP Billing Module preferred
- knowledge of MS Word, Excel, PowerPoint and Outlook
- Customer Service skills are essential
- The choice to work flexibly from home and the office, in line with our hybrid working principles
- Bonus linked to company and personal performance
- Generous 28 days holiday allowance, plus public holidays
- Annual leave purchase scheme
- Five days paid Caregiver/Dependant leave per annum
- Five paid days off per year for volunteering `
- Private healthcare, discounted dental insurance and health care cashback scheme
- Opportunity to participate in the company share scheme
- Access to a range of retail discounts and saving
Billing Specialist - Glasgow, United Kingdom - SThree
Description
Job Description
**Please note this role is contracted for 9 months***
SThree are pleased to announce we're recruiting for a talented Billing Specialist to join their dynamic team on a 9 month contract basis.
The Billing Specialist is primarily responsible for day to day processing of unbilled items in line with customer requirements and delivery in a timely fashion.
The successful candidate will be responsible for day-to-day Billing activities, identifying and pro-actively resolving any operational issues that would prevent the delivery of our Billing Operations on a day to day basis. This will be in line with the guidelines set forth by the Billing Team Manager.
The role requires a SME who can co-ordinate the daily billing operations and engage with the respective stakeholders to resolve any key performance issues that would impact on delivery of the given SLA's or breaches within the Control Framework.
About us
SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.
Operating through a global house of specialist recruitment brands we know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them. The world is changing. And the people who change the world work with us.
What are the day-to-day tasks?
What skills and knowledge are we looking for?
Benefits for our U.K. teams include:
What we stand for...
We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
While SThree is committed to hybrid working and this roles will fall under this policy, it is important to note that during initial training there may be a requirement for extended attendance in the office.