Head of Insight - London, United Kingdom - UK Health Security Agency

UK Health Security Agency
UK Health Security Agency
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £66,291 - £75,411
Job grade:


  • Grade 6
    Contract type:
  • Permanent
    Type of role:
  • Knowledge and Information Management
  • Market Research
  • Science
    Working pattern:
  • Flexible working, Fulltime, Parttime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • 61 Colindale Avenue, London, NW9 5HT (moving to Canary Wharf in late 2023)About the job

Job summary:


We are looking for a Head of Insight to lead the Insight team, part of the UKHSA Science Group's Behavioural Science and Insights Unit (BSIU).

The BSIU is at the forefront of understanding public and professional attitudes and behaviours and their impact on health.

The remit covers both the general public and stakeholders (e.g., local authorities, voluntary and community groups, high risk settings such as prisons).

The evidence generated is used to inform strategic decision and policy making, service design and operational improvements.

UKHSA has grown out of lessons from the pandemic and exists to ensure that major health crises, both foreseen and unexpected, are avoided or managed effectively.

Our work has huge variety and scope to make a real difference to the lives of millions of people. This role is an opportunity for the postholder to play an important part in this.


The Insight team helps to bring the voice of the public and stakeholders to life in compelling ways using market research, internal data, feedback from customer and user-facing people throughout the value chain, market reports, third parties and other sources as appropriate.

Leadership of this sits with the Head of Insight. The role will make a material difference to the success of the whole organisation.

The environment is demanding, ever changing and challenging, and the role will suit a self-motivated, mentally organised but also intellectually creative and persuasive person who can spot opportunities and take responsibility for achieving them.


Location


Whilst this role is office-based, UKHSA offers hybrid working - this means that whilst the role will be based in our Nobel House offices, there will be opportunities to regularly work from home.

Please note that in July 2023, UKHSA will move its offices from Nobel House to 10 South Colonnade, Canary Wharf, London, E14 5EA.


The balance between home and workplace working is to be agreed with the line manager, determined primarily by business needs and in line with departmental policy.

- *Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*_


Working Pattern - Full Time, Part Time, Job Share, Flexible Working, Hybrid Working.


Job description:


As Head of Insight you'll be responsible for:

  • Building effective networks across UKHSA and beyond to be a credible partner and 'sell' ideas.
  • Leading, managing and motivating an experienced Insight team, and ensuring that it can provide both a resilient reactive service and a proactive 'game changing' one.
  • Initiating, leading, and maximising the quality and impact of primary qualitative and quantitative research.
  • Being a leader and expert across the business in all aspects of market research and insight, being a 'go to' person for technical and operational aspects of market research.
  • Identifying, discussing, and owning professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events.
  • To participate in all mandatory training as required, i.e., fire safety, information governance and all other mandatory training.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.

The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.


Person specification:


Essential criteria

  • Degree or degree equivalent
  • Extensive experience of undertaking mixed methodology market research projects across multiple markets and business scenarios
  • Experience of appointing and managing qualitative and quantitative market research agencies
  • Understanding of practical use of data analytics in wider market research analysis
  • Quantitative survey and questionnaire design
  • Producing qualitative discussion guides
  • Use of insight to tell complex stories in simple and compelling ways
  • Leadership and direction setting for wider organization strategy and plans
  • Excellent people management skills and approach
  • High energy, selfmotivation, determination to deliver
  • Team player
  • An understanding of and commitment to equality of opportunity and good working relationships.

Desirable criteria

  • Experience of consumer healthcare research or markets
  • Experience of researching vulnerable or underrepresented groups in society
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