Training and Quality Lead - Chiswick, Greater London, United Kingdom - Look Ahead Care and Support

Description

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Hounslow.
£00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Making you feel at home here means helping you thrive in every way.

After all, our people are doing something amazing:
helping to transform lives every day.

The service is spread over 6 sites in Hounslow and supports a broad range of service users including Looked After Children, Care Leavers, Teenage Parents as well as other young people being referred in for multiple support needs.

Support is provided by a large and skilled workforce with specialist roles including a therapist and mediation worker, as well as an enhanced frontline staff team of 16 day support workers and night support workers, an apprentice, peer mentors and night concierge across a number of sites.

The post holder will be fully involved in all aspects of the day to day management of the service, including line managing the relevant front line staff.

You will lead and develop the skills of the team and will work closely with the contract manager to ensure that the service delivers on all targets.

This role is a fixed term contract.
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service

• Ensure that Key Performance Indicators (KPIs) required as part of the Contract are met and recorded correctly
• Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
• Carry out other administrative tasks as relevant to the service and directed by the Contract/Operations Manager
• Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract / Operations Managers, as appropriate
• Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
• Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements

A belief in young people, their potential to grow, succeed and thrive independently given the right support;

• A passion for supporting young people to reach their potential, a 'can do' attitude, and a willingness to get stuck in;
• Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021.

We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for fill job description.