Customer Service Advisor - Stretford, United Kingdom - Advancing People

Description

Advancing People Multilingual

• Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client based in Trafford Park, Greater Manchester.

As a German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:
Receive incoming callsDeliver high quality customer serviceAssist with new customer's enquiriesProcess orders received via the telephone, fax, e-mail or internetBe proactive in the area of Customer retention

Person Specification:

Fluent in GermanStrong customer focus and professional approachExcellent communication skills, both oral and writtenAbility to work effectively as part of a teamGood computer skillsPositive "can do" attitudeThis is a full time Permanent position offering an annual salary of £24,000 + attractive company benefits.

This is a Hybrid position offering flexibility to work from home 2 days a week. Advancing People Multilingual - Recruitment SpecialistsAdvancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency