Receptionist - Norwich, United Kingdom - Savills

Savills

Verified Company

Norwich, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Norwich

Hours:
Thursdays and Fridays 8.45am to 5.30pm (one hour for lunch),
Saturdays 9am to 4pm (30 minutes for lunch)

Role Overview
Do you enjoy dealing with people, have excellent customer service skills and enjoy working as part of a fun and dynamic team? If "yes", then this may be the perfect role for you

Please be aware that there will be times when you will be working alone in the office, for example when the rest of the team are out on appointments.

Therefore, you will need to demonstrate good initiative and be a strong self-starter.

Please note that this role covers a three-day week including Saturdays.

A bit more about us...
Savills culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people.

This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance.

Key Responsibilities of the Role

Being the first point of contact both face to face and on the telephone for clients, professional contacts, employees, tenants, suppliers, etc.
Manage meeting room requirements
Responsible for all incoming and outgoing post
Maintaining weekly, monthly and daily records
Ensuring the front of house areas are clean and tidy at all times
Updating and maintaining the Receptionist Processes and Procedures Manual
Assisting the Office Coordinator and Office Manager with ad hoc tasks and/or projects
This is not an exhaustive list, in addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time_

**Skills, Knowledge and Experience

Technical experience:

Proficient in Microsoft Word, Excel, PowerPoint and Outlook
Educated to GCSE level and above

Skills and Knowledge:

Previous experience in performing a Receptionist role
A proven track record in providing excellent customer service and administrative support
Confidentiality and discretion in dealing with all aspects of the role
Strong communication skills both verbally and written
Excellent attention to detail and organisation skills
Ability to multitask and prioritise
Proactive and flexible approach to work
Strong team player: builds relationships and consults with others, quickly establishes trust and credibility
Be confident working independently, demonstrating good initiative and be a strong problem solver
Diplomatic, friendly and approachable

Assessment applicants can expect during selection