Customer Advisor - London, United Kingdom - Home Made

Home Made

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Advisor (Sales) | Home Made**- Are you energised by speaking with new people and like to work within a dynamic and diverse team?_

We are looking for Sales Professionals to join our Sales Development team who are results driven and are focused on exceeding targets.

Our Sales Development team is the first point of contact with potential renters, the first part of our sales process, qualifying what they are looking for and ultimately matching them to their ideal new home

**_

Working hours_**_:
Rotas are set in advance - Monday to Friday 9am-6pm or 10am-7pm. This role also requires a bi-weekly Saturday with a day in lieu in return._

_ Office location:
__London Waterloo, this is an office-based role (close to Blackfriars, Southwark and Waterloo stations)_

_ Salary:
__ £23K + Uncapped Commission (OTE £30K)_

Working with us:

Home Made are the fastest-growing property technology company that is fixing renting for good By combining technology and a customer centric approach, we are making the renting experience to be better, safer, and fairer for all.

Our work culture is based on driving change, working with integrity and encourages a diverse workforce where everyone has the right to be heard.

Together we are on a mission to fix renting for good

What you'll be doing as a Customer Advisor?**- Work as part of a high performance sales team, all focused on the same mission to fix renting for good

Qualifying warm leads via inbound and outbound calls from prospective renters, securing viewings
Put your sales skills first by identifying the needs of each renter, adopting a sales mentality to crosssell properties effectively using our matching tool
Utilising our customised systems to note clear customer requirements for the viewings team to take them around the properties of choice
A self starter, with an appetite to exceed targets
Keeping up to date with knowledge of pricing, availability and new properties/sites as they come in
Attend training on new site launches
Actively problem solving to support customer needs
Utilising WhatsApp for business, assisting prospective renters on their journey for a new home digitally
Communicate and draw attention to any promotions or offers
Responsible for data integrity, using our customised systems for logging, tracking and maintaining renter records
Be a Home Made culture champion, confidently communicating our value proposition to prospective renters

About You:

You enjoy the world of sales and is always shooting for that next goal
You are an excellent communicator with the ability to build rapport with a range of customers
You are resultsdriven, looking to surpass targets
You love to learn and are keen to expand within the role
Exceptional written and spoken verbal communication skills

Benefits of working with us:

Annual Leave: 24 days leave + your birthday off

Employee perks discounts for your favourite stores, cinema etc
Yearly Team Charity Half Day
Office Social Events (Summer and Winter Parties)
Culture Club: Running Club, Meditation Sessions, Mental Health Champions, CSR opportunities
Dogfriendly office
Weekly 5pm happy hour in the office on Fridays
Opportunities to upskill in your career through our Learning and Development Programme

**_We are an equal-opportunity employer_