Systems Analyst - Oxford, United Kingdom - Oxford Nanopore Technologies

Oxford Nanopore Technologies

Verified Company

Oxford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Oxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and a commercial presence in many global locations across the US, APAC and Europe.

Oxford Nanopore's sequencing platform is the only technology that offers real-time analysis, in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve short to ultra-longread lengths.

Our goal is to enable the analysis of any living thing, by anyone, anywhere

The Details...

Other responsibilities include:

Upgrading systems and processes as required for enhanced functionality and security issue resolution
Providing 1st and 2nd line support for all production and development environments and upgrade to new versions as required, spanning Salesforce, Microsoft D365 and a variety of 3rd party commercial systems
Responsible for ongoing developments and service improvements with recommendations where appropriate
Creating and maintaining documentation of complete environments, including system diagrams, failover testing, troubleshooting and service specification
Managing change control process for production releases
Setup, documenting and testing onsite failover for all production environments
Managing and working with 3rd party support vendors
Performance monitoring and analysis

What We're Looking For...

We'll expect you to have a degree, preferably in an IT related discipline, or an equivalent combination of specialised training.

In addition, you can demonstrate your experience in the primary support of MS D365 or an ERP system, CRM or eCommerce platforms.

If you have experience of managing 3rd party support vendors this would also be beneficial.

Excellent communication skills are essential due to the collaborative responsibilities involved in this role and the ability to build and maintain productive working relationships.

This role will suit someone self-motivated, diligent, and who can learn newsystems quickly. It will also appeal to those who enjoy working in a fast-paced high-tech environment.

We offer outstanding benefits to include an attractive bonus, generous pension contributions, private healthcare and an excellent starting salary.

Based within beautiful, landscaped surroundings with tree-lined walks, water features and a lake, all of whichmake for a wonderful working environment.

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