Service Technician - Manchester, United Kingdom - The Advocate Group

    The Advocate Group
    The Advocate Group Manchester, United Kingdom

    Found in: Jooble UK O C2 - 1 week ago

    The Advocate Group background
    Description
    Field Technician

    30,000 - £35,000 + Company Vehicle & Expenses

    Do you want to work for a Drinks distributor providing consistently high quality across the UK?

    Are you experienced in a technical role with a passion for outstanding customer service?

    I'm exclusively partnered with an exciting Drinks Distributor who are looking for a Field Technician.

    You play a key part in the installation and maintenance of key equipment alongside being the face of the brand within venues across the central belt of the UK.

    Responsible for completing reactive maintenance
    Conduct customers surveys on premise and identify an appropriate solution
    Installation of new equipment on customer premises
    Undertake planned maintenance in accordance with a schedule
    Develop key and long-lasting customer relationships
    Respond professionally to customer complaints and escalate further if needed
    Proactive problem solving and route cause analysis skills
    Great customer service and compliant response skills

    If you're interested in finding out more about our available opportunities or how we can help you further your career, then please contact us today.